Privacy Policy

How IVF Directory handles personal data when you use the website (GDPR).

Last updated: May 2026

1. Who we are

IVF Directory (“we”, “us”) operates a public directory of fertility and IVF clinics. This policy explains what personal data we collect when you use our website and how we use it.

2. Data we may collect

Depending on how you use the site, we may process:

  • Contact and identity data you send via forms (name, email, message content).
  • Technical data such as IP address, browser type, device, and approximate location from server logs.
  • Usage data such as pages visited and referral source, typically via analytics or log files.
  • Cookie data as described in our cookie policy.

We do not require an account to browse the directory.

3. How we use your data

We use personal data to:

  • Respond to contact messages and clinic suggestions
  • Operate, secure, and improve the website
  • Understand aggregate traffic patterns
  • Comply with legal obligations

We do not sell your personal data.

4. Legal bases (EEA / UK visitors)

Where the GDPR applies, we rely on legitimate interests (running the directory, security, analytics where permitted) and consent where required (non-essential cookies). Contract necessity applies when you request a specific reply to a form submission.

5. Retention

We keep form submissions and related correspondence for as long as needed to handle your request and for a reasonable period afterwards for audit purposes, unless a longer period is required by law.

6. Sharing

We may use service providers (hosting, email, analytics) who process data on our instructions. We may disclose data if required by law or to protect our rights.

7. International transfers

If processors are located outside your country, we take appropriate safeguards where required by applicable law.

8. Your rights

Depending on your location, you may have rights to access, rectify, erase, restrict, or object to processing of your personal data, and to lodge a complaint with a supervisory authority (in Spain: AEPD). To exercise rights, contact us via the contact page.

9. Security

We apply appropriate technical and organisational measures; no online service can be guaranteed 100% secure.

10. Children

The website is not directed at children under 16.

11. Changes

We may update this policy. The date above will change when we do.

12. Contact

Privacy questions: contact page.